About us. Use the contact page to send a note. Say what happened, roughly when, and what would put it right. We'll look into it and answer through the contact details you give.

About a roofer. The roofing companies that get requests are separate businesses. We don't employ, direct or oversee them, and we can't settle arguments over work, payments or warranties. We'd still like to hear how it went. To report a misleading or unfair sales practice, file a complaint with the Missouri Attorney General's consumer protection office. For a question about a contractor's City business license, contact the City of St. Louis License Collector's office.

About insurance. If your concern is how a claim was handled, start with your insurance company, since it decides the claim. The Missouri Department of Commerce and Insurance can help when your insurer doesn't answer your question.

No penalty. Raising a complaint will never stop you from using the site or sending a request later.