Our aim. Pages use clear headings, readable type, alt text on images, labeled form fields and colors picked for contrast. The site is meant to work with a keyboard and common screen readers, and the layout resizes for phones, tablets and desktops. We use the Web Content Accessibility Guidelines as our general guide.

Known gaps. Our two tools respond to clicks and taps, and a few pages link to outside sites we don't run. Some assistive tools may handle these less well. You shouldn't have to struggle with them.

Another way in. The site lists no phone number. If the request form gives you trouble, send what you can through the contact page, even just your name, a way to reach you and a line about the roof, and we'll treat it as your request.

Report a barrier. Tell us which page, form or tool failed and what happened, using the contact page. Your feedback shapes the fixes we make.